Dear MendMeShop,

I ordered an Achilles/Ankle “Inferno Wrap” and a Back/Hip “Inferno Wrap” which arrived within 48 HOURS. These wonderful products produced remarkable results from their very first application! Day One: Initial Treatment @ 9:00 AM on the Low Setting for 20 minutes Second Treatment (same day) @ 12:00 NOON for 20 minutes Third Treatment (same day) @ 3:00 PM for 20 minutes Fourth Treatment (same day) @ BEDTIME for 20 minutes “Rinse & Repeat” every day now… My range of movement and the reduction of discomfort in my Achilles Tendons improved by at least 90% IMMEDIATELY. As for my chronic lower-back trouble that is the long-term result of a “minor exercising mishap” 45 years ago, which randomly flares up on a regular basis.. I am now enjoying Instant Relief thanks to the application of my Back Inferno Wrap whenever I experience any episode of neuro-muscular discomfort !!! I’ll keep you posted as time goes by, but I wanted to say right away, “THANK YOU so much for everything”!

Rating: Five Star Rating

Candi Campbell

 

Dear MendMeShop,

My back is feeling better. Regular heating pads don't seem to work as well as the Inferno - I would assume due to their lack of penetration. The Inferno Wrap is of good benefit at this point. Thanks for a great product.

Rating: Five Star Rating

Bradford Hicks

 

MendMeShop Customer Service

MendMeShop.com is committed to helping people who suffer from soft tissue injuries (i.e. bursitis, tendinosis, arthritis, fibromyalgia and muscle atrophy). It is our promise to offer premium products and exceptional service so you have the tools and assistance necessary for faster pain management and more complete rehabilitation.

General Questions and Orders

Personal Treatment Advice

Shipping Information

MendMeShop 60 Day Return Policy

MendMeShop 1 Year Replacement Warranty

Suggestions and Testimonials

Company Information


General Questions and Orders

 
Call with any questions about bursitis.

Our friendly MendMeShop Advisors are available 7 days a week to answer questions about our products, your injury or condition, and to take your order.

Your health matters to us. We're here to help you select the most effective products for your condition and to assist you throughout your rehabilitation; that is our commitment to you at MendMeShop.com.


Personal Treatment Advice

 
Call for your personal treatment plan.

Our knowledgeable MendMeShop® Product Specialists would be happy to create a personal treatment plan with you! This is a FREE service that is exclusively available to MendMeShop® customers. When your products arrive, please take some time to read through the instruction manuals to learn about your products and general treatment suggestions. For more information on how to use the products or to discuss your personal treatment, please do not hesitate to contact us.

Speak with a Product Specialist:
Toll free at 1-866-989-6431 within the Continental US.
International callers dial +1-705-445-3505

Send us an email:
service@MendMeShop.com


Shipping Information

 

At MendMeShop we want you to feel better as soon as possible. Therefore, orders placed on a business day before 2pm EST, are usually shipped out the very same day the order is placed. Orders placed after 2pm EST or on weekends will ship out the next business day.

Free shipping on orders over $250.

Free Shipping Policy

Orders over $250.00 USD will be shipped (Standard Shipping) free of charge within Continental North America. To receive your product sooner, Express Shipping is optional at reasonable rates.

When You Can Expect Your Shipment?

Orders are shipped by Ground Mail within North American and Air Mail for Overseas orders. Unfortunately, we are unable to guarantee shipping time.

All orders are shipped from a warehouse in Pennsylvania (PA), USA.

Estimated Delivery Times within Continental US:

Standard Shipping delivers 2 - 6 business days from order date.
Express Shipping delivers 2 - 3 business days from order date.

Please Note: Express Shipping may require a signature upon delivery

Estimated Delivery Time Overseas:

Most European orders are delivered within 1-2 weeks. Delivery times to other countries will vary by destination. Please call or email for an estimated delivery date.


Return Policy and Return Instructions

 

With the exception of our ebooks, all MendMeShop products come with an Iron-Clad 60 Day Money Back Guarantee on every purchase.

You will not be left on your own after purchasing from us and we strive to follow up with all of you after you receive our shipment. We welcome you to email us anytime or call us during business hours (7 days per week) with any concerns or questions you may have. Our highly trained Advisor Team is understanding and respectful of your situation and will answer your questions to the best of their abilities. The toll free office number is 1-866-237-9608.

We all know that healing of soft tissue injuries does not necessarily happen overnight and treatment requires time and effort. When purchasing from us, we ask that you take the time to treat yourself as recommended in the treatment guidelines for a 6 to 8 week period.

If you are not satisfied with the results after 6 weeks of use, contact us for a full refund or request an extended return period.

  1. Call us before returning a product to receive complete return instructions, including the return address.

    Toll Free Returns Line (Continental US)
    1-866-989-6431

    International Returns Line
    Canada +1-705-445-3505
  2. Pack the product securely in a box. Include a copy of the original receipt OR the purchasers name, phone number and original shipping address inside the box.
  3. Include all parts of the product in good condition to ensure you receive a full refund. A fee for any missing or damaged parts will be deducted from your refund.

  4. On the outside of the box, write Canadian Goods Returning to Seller for Refund.
  5. Send the parcel by regular mail from your post office. MendMeShop recommends that you insure the parcel, but it is not required.

    IMPORTANT: ONLY USE the United States Postal Service if mailing from the USA. From overseas, use the regular postal service.

    Parcels delivered by a courier service will be refused (i.e. FedEx or UPS) and returned to you at your expense.
  6. On the customs declaration label you fill in at the post office, write Canadian goods returning to seller for refund in the "Description of Contents" section.
  7. A refund will be issued for the purchase amount of the product (shipping charges are not refundable) when we receive the parcel. We will notify you when the refund has been processed.
    Note: The 3 Part Payment Fee is non-refundable.

MendMeShop Warranty

 

All MendMeShop products come with an Automatic 1 Year Warranty against manufacturer defects from the date of purchase. If your product is defective please contact us for instructions on how to receive a replacement.

Email
  1. Send us an email:
    service@MendMeShop.com with "Warrantly Claim" as the subject in the email.
  2. Include Your Name, Phone Number, Invoice Number in the email.
  3. Include all information you feel is applicable.
  4. We will start the claim process asap and respond to you by email (or phone) usually within 24 hours
  5. If you would like us to call you to discuss the matter, include a preferred day & time that you would like us to call you
Phone
MendMeShop 1 Year Replacement Warranty.

We welcome you to call us anytime. If you call regarding a warranty and do not get through (outside of business hours), leave a message and be sure to leave a phone number we can reach you at. We will almost always respond within 24 hours.

Toll Free Warranty Line (Continental US)
1-866-237-9608

International Warranty Line
Canada +1-705-445-3505


Suggestions and Testimonials

 
We appreicate your feedback at MendMeShop

We appreciate you taking the time to let us know about your MendMeShop experience. If you have any suggestions or would like to provide a testimonial, please contact us. We are always working to improve our products and service.

If you are not satisfied with your experience for any reason please let us know and we will be happy to assist you to the best of our abilities.

Call toll free (Continental US) 1-866-237-9608
International callers dial +1-705-444-5659


About Our Company

 

MendMeShop.com is dedicated to providing the highest quality therapeutic products with sound treatment advice throughout your rehabilitation. With the proper tools and continual support you will find relief from your pain, improve your range of motion, heal faster, and have stronger tissue that is resistant to re-injury.

We are committed to researching, developing, sourcing, and distributing only the most effective products to treat soft tissue injuries and chronic conditions. MendMeShop.com provides affordable therapeutic devices that are safe and easy to use in the comfort of your own home. The devices include therapeutic Blood Flow Stimulation Therapy devices, cold compression therapy wraps, and other accessories. We are continually improving our products and adding to our incredible line of therapy devices.

Our knowledgeable and friendly MendMeShop Advisors and Product Specialists are available throughout your entire treatment to answer your questions about our therapies and how to treat your soft tissue injury or condition (i.e. muscle strain, tendonitis, joint pain, bursitis, etc.).

MendMeShop.com is a division of MendMeShop®, both of which are trade names for IN.GENU Design Group Inc. located at 60 Pine St., Collingwood, Ontario Canada L9Y 2N7.

MendMeShop.com products are only available online. Our secure shops and ordering process ensure that your order is handled securely, filled properly and delivered promptly.

All rights reserved, MendMeShop.com.

Corporate Headquarters

To reach us by mail:
60 Pine St.
Collingwood, Ontario
L9Y 2N7
Canada


Dear MendMeShop,

I bought to help rehab post meniscectomy. Totally recovered. The device (Knee Flex) was very helpful. Thank you.

Rating: Five Star Rating

Pamela Miler

 

Inferno Wrap Knee for meniscus injury acl injury mcl injury or hyperextended knee

Cold Compression Knee Freezie Wrap for meniscus injury mcl injury and acl injury

Advanced Therapy for torn achilles, ruptured achilles, sprained ankle or other ankle injury

Ankle sprain treatment and pulled achilles treatment without surgery

Inferno Wrap Elbow for tennis elbow, epicondylitis, elbow strains and elbow sprain

Freezie Wrap Elbow for tennis elbow, epicondylitis, and elbow sprain to prevent surgery

An effective treatment

Relieve the pain of plantar fasciitis with a cold compress

This universal leg wrap can increase healing rate of a shin, calf, groin, thigh, or hamstring

Freezie Leg wrap for cold compression of the shin, calf, groin, thigh, or hamstring

Treasure trove on information about the meniscus written for laymen.

Top 5 Range of Motion Exercises for Meniscus.

Top 5 Beginner Knee Exercises for Knee Injury and Knee Surgery Recovery

Top 5 Intermediate Knee Exercises for Knee Injury and Knee Surgery Recovery

Top 5 Advanced Knee Exercises for Knee Injury and Knee Surgery Recovery

Top 5 Frozen Shoulder Exercises for Frozen Shoulder and Shoulder Impingement

Inferno Wrap Shoulder - an advanced treatment for shoulder injury and rotator cuff injury

Freezie Wrap Shoulder - efficient relief of swelling and pain from an active sprain, shoulder strain, whiplash, or tight upper back muscles

Blood Flow Stimulation Therapy with an Inferno Back wrap for the ultimate in sore back healing

Freeze Wrap Back - reduce back pain and swelling in sore, strained or overused muscles, especially in the lower back and trapezius muscles

Advanced relief from sprained wrist and carpal tunnel syndrome injuries

Freezie Wrap Wrist - efficient relief of swelling and pain from a wrist injury or carpal tunnel syndrome

Ceanix Professional Back Therapy Vest - efficient relief of swelling and pain from rotator, upper back or mid back injury

Contact one of our Mendmeshop Customer Service Advisors for any questions help with ordering and recommended treatment directions