Dear MendMeShop,

Thanks for the follow up email from my ultrasound purchase. It is a miracle, and a quick one at that. I am an Ironman and suffered from IT Band Syndrome beginning in June. The pain was excruciating. Not only could I no longer run or bike, but I also suffered from merely walking. I've been to every doctor, tried every therapy and non-pharmaceutical treatment available. It has been 4 months since my last run. After using the ultrasound machine for a week, I ran yesterday for 20 minutes as a trial--the pain was minimal. As I continue with my therapy my only regret is that I did not make this purchase 4 months ago when I first came upon your website. Thank you so much! I can't wait to get back out on the road and now I know that day is right around the corner.

Rating: Five Star Rating

L Towne

 

How To Contact MendMeShop

To place your order by phone call us at:

  • North America (toll free): 1 866-237-9608
  • International calls: 1 705-445-3505

To reach Customer Service directly about your existing order or with general questions:

Return Policy

All MendMeShop products come with a 60 Day Money Back Guarantee from date of purchase. If you are not satisfied with your purchase, simply return the item in good condition within 60 days.

Please include original receipt for a full refund (less shipping/ handling). For overseas orders, this guarantee is extended to 75 days as shipping time can be longer.

  1. Please call us before returning your MendMeShop products. We'd like to know if your unit is coming back. North America (toll free): 1-866-237-9608 or International calls: 1-705-444-5659 for more information.
  2. Mail* it back to us at MendMeShop, 637 Hurontario St, Collingwood, Ontario, Canada L9Y 2N6
    * Sending from the USA, use the UNITED STATES POSTAL SERVICE
    DO NOT SEND BY UPS OR FED EX - it takes longer to clear through the border if out of country, and a customs tax will be added that you will be responsible for paying.
  3. You may wish to insure your shipment when mailing it. (We do!)
  4. On the shipping label, please mark clearly Return For Refund.
  5. Please include the name and original shipping address inside the box (sending your receipt is helpful).
  6. We will refund the purchase amount of the product when we receive the complete unit back - no questions asked.
  7. We will also refund the purchase amount of all UNOPENED ultrasound gels as well.
  8. We are not responsible for covering the cost of return shipping.

Returns For Repair or Replacement Under the 1 Year Warranty

  1. Mail* it back to us at MendMeShop, 637 Hurontario St, Collingwood, Ontario, Canada L9Y 2N6
    * Sending from the USA, use the UNITED STATES POSTAL SERVICE
    DO NOT SEND BY UPS OR FED EX - it takes longer to clear through the border if out of country, and a customs tax will be added that you will be responsible for paying.
  2. Please mark the box clearly as Return For Repair
  3. Please include the name and original shipping address inside the box and your telephone number.
  4. If you have a question regarding your warranty, please call Customer Service at 1-866-237-9608.

About Us

MendMeShop.com is committed to helping people who suffer from physical injuries and painful chronic conditions.

MendMeShop.com is the online marketing for therapeutic products for physical injuries and related ailments. Our purpose is to directly market only the best therapeutic products available to end users internationally through the Internet.

We serve as a single point of contact for people who seek addtional information about the products. This ensures proper information is provided regarding your particular medical conditions. We also maintain and develop other sites with information regarding the application of these and other therapeutic products for people who suffer from back pain, ligament injuries, tendonitis, and other conditions.

MendMeShop.com is owned by IN.GENU design group located at 637 Hurontario Street, Collingwood, Ontario, Canada, L9Y 2N6.

The Store at MendMeShop.com will ensure that all transactions are securely handled. We ensure that your order is handled securely, filled properly, and delivered promptly.

We believe so strongly in the value of our product that we offer a no hassle 100% money-back guarantee on every purchase. If you are not completely satisfied with your MendMeShop.com products, ship them back to us and we will refund the full purchase price.

All comments and feedback regarding this product are welcome. Please contact us through the appropriate channel posted above.

MendMeShop.com help

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MendMeShop Live Chat Live Help

Or email us at service@MendMeShop.com


Dear MendMeShop,

First, I would like to thank you for your outstanding customer service. Secondly, I want to tell you what the ultrasound unit has done for me. I injured my Achilles tendon during college baseball many years ago. It has been a nagging injury since and has prevented me pursuing many activities. I gave up trying to run several years ago due to the pain. I have been to several orthopedists, podiatrists, and a neuromuscular specialist with little to no results. I happened onto your site and ordered the ultrasound unit out of desperation. At the risk of sounding fanatical, it has been nothing short of miraculous. The pain in my heel had become debilitating to the point that it altered my lifestyle. I would do anything to avoid having to walk any distance due to the discomfort. After following the protocol outlined in the manual that comes with the unit, and being very diligent using the unit, I was essentially pain-free after about four weeks of use. I am now starting a training program to run a marathon for the first time next year. My three children have already committed to fly in and run the race with me, so I can't back out. I should mention that I am 55 years old. I can't thank you enough for the support you offer. I have recommended you and will continue to recommend you to anyone who will listen.

Rating: Five Star Rating

Dr. James Dittoe

 

pain relief and injury treatment with ultrasound therapy

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Freezie Wrap Shoulder - efficient relief of swelling and pain from an active sprain, shoulder strain, whiplash, or tight upper back muscles

Blood Flow Stimulation Therapy with an Inferno Back wrap for the ultimate in sore back healing

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Freezie Wrap Wrist - efficient relief of swelling and pain from a wrist injury or carpal tunnel syndrome

Contact one of our Mendmeshop Customer Service Advisors for any questions help with ordering and recommended treatment directions