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MendMeShop Customer ServiceMendMeShop.com is committed to helping people who suffer from soft tissue injuries (i.e. bursitis, tendinosis, arthritis, fibromyalgia and muscle atrophy). It is our promise to offer premium products and exceptional service so you have the tools and assistance necessary for faster pain management and more complete rehabilitation. MendMeShop 60 Day Return Policy MendMeShop 1 Year Replacement Warranty General Questions and Orders ![]() Our friendly MendMeShop Advisors are available 7 days a week to answer questions about our products, your injury or condition, and to take your order. Your health matters to us. We're here to help you select the most effective products for your condition and to assist you throughout your rehabilitation; that is our commitment to you at MendMeShop.com. To reach us by mail: Personal Treatment Advice ![]() Our knowledgeable MendMeShop® Product Specialists would be happy to create a personal treatment plan with you! This is a FREE service that is exclusively available to MendMeShop® customers. When your products arrive, please take some time to read through the instruction manuals to learn about your products and general treatment suggestions. For more information on how to use the products or to discuss your personal treatment, please do not hesitate to contact us. Speak with a Product Specialist: Send us an email: Shipping Information At MendMeShop we want you to feel better as soon as possible. Therefore, orders placed on a business day before 2pm EST, are usually shipped out the very same day the order is placed. Orders placed after 2pm EST or on weekends will ship out the next business day. ![]() Free Shipping PolicyOrders over $200 USD will be shipped (Standard Shipping) free of charge within Continental North America. To receive your product sooner, Express Shipping is optional at reasonable rates. When You Can Expect Your Shipment?Orders are shipped by Ground Mail within North American and Air Mail for Overseas orders. Unfortunately, we are unable to guarantee shipping time. Estimated Delivery Times within North America: Standard Shipping delivers 6 - 10 business days from order date. Please Note: Express Shipping may require a signature upon delivery Estimated Delivery Time Overseas: Most European orders are delivered within 1-2 weeks. Delivery times to other countries will vary by destination. Please call or email for an estimated delivery date. Return Policy and Return Instructions All MendMeShop products come with an Iron-Clad 60 Day Money Back Guarantee on every purchase. If you are not satisfied with your purchase or your results after following the treatment protocol for 4-8 weeks, contact us for return instructions. For overseas orders, this guarantee is extended to 75 days. ![]()
MendMeShop Warranty All MendMeShop products come with an Automatic 1 Year Warranty against manufacturer defects from the date of purchase. If your product is defective please contact us for instructions on how to receive a replacement. ![]() Toll Free Warranty Line (Continental US) 1-866-237-9608 International Warranty Line Canada +1-705-445-3505
Suggestions and Testimonials ![]() We appreciate you taking the time to let us know about your MendMeShop experience. If you have any suggestions or would like to provide a testimonial, please contact us. We are always working to improve our products and service. If you are not satisfied with your experience for any reason please let us know and we will be happy to assist you to the best of our abilities. Call toll free (Continental US) 1-866-237-9608 About Our Company MendMeShop.com is dedicated to providing the highest quality therapeutic products with sound treatment advice throughout your rehabilitation. With the proper tools and continual support you will find relief from your pain, improve your range of motion, heal faster, and have stronger tissue that is resistant to re-injury. We are committed to researching, developing, sourcing, and distributing only the most effective products to treat soft tissue injuries and chronic conditions. MendMeShop.com provides affordable therapeutic devices that are safe and easy to use in the comfort of your own home. The devices include therapeutic Blood Flow Stimulation Therapy™ devices, cold compression therapy wraps, and other accessories. We are continually improving our products and adding to our incredible line of therapy devices. Our knowledgeable and friendly MendMeShop Advisors and Product Specialists are available throughout your entire treatment to answer your questions about our therapies and how to treat your soft tissue injury or condition (i.e. muscle strain, tendonitis, joint pain, bursitis, etc.). MendMeShop.com is a division of MendMeShop®, both of which are trade names for IN.GENU Design Group Inc. located at 20 Sandford Fleming Road, Collingwood, Ontario, Canada L9Y 4V7. MendMeShop.com products are only available online. Our secure shops and ordering process ensure that your order is handled securely, filled properly and delivered promptly. All rights reserved, MendMeShop.com. | Dear MendMeShop, I love the products and I can definitely tell they are making a big difference in my healing. I just wish I had known of your products even sooner. I was in a serious motorcycle accident back in July and broke 17 bones, had a collapsed lung, and had numerous twists and sprains along with a lot of swelling. I was in the intensive care unit for 7 days and then in the hospital for 7 more before I was able to go home. To make a long story short, since using your products my pain level has gone down immensely and the swelling is finally under control. I even take the Inferno wrist and back wrap to work and use it since I have a desk job that makes it possible. I am down to just walking with a cane now and will probably be able to get rid of that in about two weeks. I did twenty minutes on the stationary bike yesterday and walked for ½ mile on our treadmill. Within another couple months I hope to be back to jogging several miles every other day. The 4 Inferno Wraps and 2 Cold Cure products along with lots of prayers on my behalf have helped make the difference. Thanks again so much, and God Bless you guys for your products! Steve Brown P.S. Also, here is a little more about my status now. I just ran the Peachtree Road Race (a 10K event – 6.2 miles) in 9:07 per mile. That was back on July 4. I just ran a 5K (3.1 miles) in 8:22 per mile this last weekend. I truly believe the wraps helped me get that level of fitness back. Many people my age (55) don’t even ever get in that kind of shape, let alone a year after a major accident with all the complications that I had. I still use the Freezie Wraps after running when I can and I still regularly use the Inferno Wraps before many of my runs and exercise to warm things up. Rating: Steve Brown ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
























