Dear MendMeShop,

I have had knee injuries (slight meniscus tears) from time to time as a result of playing soccer. The inferno wrap has proved very beneficial over the last few years. I have recently recovered from an injury sustained back in February and have been using your products to treat my injuries and have had great success with them. Thanks for your company's outstanding service. FYI, I have recommended your products to friends. Regards, Raj

Rating: Five Star Rating

Raj Assi

 

Dear MendMeShop,

I am a 57 year old flat footed female, who has suffered off and on for at least 25 years with a painful plantar/heel. Slept in the splint the first night, and like a miracle, no pain in the morning! The splint looks unwieldy, but is actually quite comfortable. Love the Freezie and the Inferno wraps too. Impressed with the quality materials, and the well thought out construction. I've been using cushions in my shoes, but they only help a little bit. I am walking pain free these days and it's almost like a miracle! Thanks again for such a wonderful line of products.

Rating: Five Star Rating

Leslie Waldrop

 

MendMeShop Customer Service

MendMeShop.com is committed to helping people who suffer from soft tissue injuries (i.e. bursitis, tendinosis, arthritis, fibromyalgia and muscle atrophy). It is our promise to offer premium products and exceptional service so you have the tools and assistance necessary for faster pain management and more complete rehabilitation.

General Questions and Orders

Personal Treatment Advice

Shipping Information

MendMeShop 60 Day Return Policy

MendMeShop 1 Year Replacement Warranty

Suggestions and Testimonials

Company Information


General Questions and Orders

 
Call with any questions about bursitis.

Our friendly MendMeShop Advisors are available 7 days a week to answer questions about our products, your injury or condition, and to take your order.

Your health matters to us. We're here to help you select the most effective products for your condition and to assist you throughout your rehabilitation; that is our commitment to you at MendMeShop.com.


Personal Treatment Advice

 
Call for your personal treatment plan.

Our knowledgeable MendMeShop® Product Specialists would be happy to create a personal treatment plan with you! This is a FREE service that is exclusively available to MendMeShop® customers. When your products arrive, please take some time to read through the instruction manuals to learn about your products and general treatment suggestions. For more information on how to use the products or to discuss your personal treatment, please do not hesitate to contact us.

Speak with a Product Specialist:
Toll free at 1-866-989-6431 within the Continental US.
International callers dial +1-705-445-3505

Send us an email:
service@MendMeShop.com


Shipping Information

 

At MendMeShop we want you to feel better as soon as possible. Therefore, orders placed on a business day before 2pm EST, are usually shipped out the very same day the order is placed. Orders placed after 2pm EST or on weekends will ship out the next business day.

Free shipping on orders over $250.

Free Shipping Policy

Orders over $250.00 USD will be shipped (Standard Shipping) free of charge within Continental North America. To receive your product sooner, Express Shipping is optional at reasonable rates.

When You Can Expect Your Shipment?

Orders are shipped by Ground Mail within North American and Air Mail for Overseas orders. Unfortunately, we are unable to guarantee shipping time.

All orders are shipped from a warehouse in Pennsylvania (PA), USA.

Estimated Delivery Times within Continental US:

Standard Shipping delivers 2 - 6 business days from order date.
Express Shipping delivers 2 - 3 business days from order date.

Please Note: Express Shipping may require a signature upon delivery

Estimated Delivery Time Overseas:

Most European orders are delivered within 1-2 weeks. Delivery times to other countries will vary by destination. Please call or email for an estimated delivery date.


Return Policy and Return Instructions

 

With the exception of our ebooks, all MendMeShop products come with an Iron-Clad 60 Day Money Back Guarantee on every purchase.

You will not be left on your own after purchasing from us and we strive to follow up with all of you after you receive our shipment. We welcome you to email us anytime or call us during business hours (7 days per week) with any concerns or questions you may have. Our highly trained Advisor Team is understanding and respectful of your situation and will answer your questions to the best of their abilities. The toll free office number is 1-866-237-9608.

We all know that healing of soft tissue injuries does not necessarily happen overnight and treatment requires time and effort. When purchasing from us, we ask that you take the time to treat yourself as recommended in the treatment guidelines for a 6 to 8 week period.

If you are not satisfied with the results after 6 weeks of use, contact us for a full refund or request an extended return period.

  1. Call us before returning a product to receive complete return instructions, including the return address.

    Toll Free Returns Line (Continental US)
    1-866-989-6431

    International Returns Line
    Canada +1-705-445-3505
  2. Pack the product securely in a box. Include a copy of the original receipt OR the purchasers name, phone number and original shipping address inside the box.
  3. Include all parts of the product in good condition to ensure you receive a full refund. A fee for any missing or damaged parts will be deducted from your refund.

  4. On the outside of the box, write Canadian Goods Returning to Seller for Refund.
  5. Send the parcel by regular mail from your post office. MendMeShop recommends that you insure the parcel, but it is not required.

    IMPORTANT: ONLY USE the United States Postal Service if mailing from the USA. From overseas, use the regular postal service.

    Parcels delivered by a courier service will be refused (i.e. FedEx or UPS) and returned to you at your expense.
  6. On the customs declaration label you fill in at the post office, write Canadian goods returning to seller for refund in the "Description of Contents" section.
  7. A refund will be issued for the purchase amount of the product (shipping charges are not refundable) when we receive the parcel. We will notify you when the refund has been processed.
    Note: The 3 Part Payment Fee is non-refundable.

MendMeShop Warranty

 

All MendMeShop products come with an Automatic 1 Year Warranty against manufacturer defects from the date of purchase. If your product is defective please contact us for instructions on how to receive a replacement.

Email
  1. Send us an email:
    service@MendMeShop.com with "Warrantly Claim" as the subject in the email.
  2. Include Your Name, Phone Number, Invoice Number in the email.
  3. Include all information you feel is applicable.
  4. We will start the claim process asap and respond to you by email (or phone) usually within 24 hours
  5. If you would like us to call you to discuss the matter, include a preferred day & time that you would like us to call you
Phone
MendMeShop 1 Year Replacement Warranty.

We welcome you to call us anytime. If you call regarding a warranty and do not get through (outside of business hours), leave a message and be sure to leave a phone number we can reach you at. We will almost always respond within 24 hours.

Toll Free Warranty Line (Continental US)
1-866-237-9608

International Warranty Line
Canada +1-705-445-3505


Suggestions and Testimonials

 
We appreicate your feedback at MendMeShop

We appreciate you taking the time to let us know about your MendMeShop experience. If you have any suggestions or would like to provide a testimonial, please contact us. We are always working to improve our products and service.

If you are not satisfied with your experience for any reason please let us know and we will be happy to assist you to the best of our abilities.

Call toll free (Continental US) 1-866-237-9608
International callers dial +1-705-444-5659


About Our Company

 

MendMeShop.com is dedicated to providing the highest quality therapeutic products with sound treatment advice throughout your rehabilitation. With the proper tools and continual support you will find relief from your pain, improve your range of motion, heal faster, and have stronger tissue that is resistant to re-injury.

We are committed to researching, developing, sourcing, and distributing only the most effective products to treat soft tissue injuries and chronic conditions. MendMeShop.com provides affordable therapeutic devices that are safe and easy to use in the comfort of your own home. The devices include therapeutic Blood Flow Stimulation Therapy devices, cold compression therapy wraps, and other accessories. We are continually improving our products and adding to our incredible line of therapy devices.

Our knowledgeable and friendly MendMeShop Advisors and Product Specialists are available throughout your entire treatment to answer your questions about our therapies and how to treat your soft tissue injury or condition (i.e. muscle strain, tendonitis, joint pain, bursitis, etc.).

MendMeShop.com is a division of MendMeShop®, both of which are trade names for IN.GENU Design Group Inc. located at 60 Pine St., Collingwood, Ontario Canada L9Y 2N7.

MendMeShop.com products are only available online. Our secure shops and ordering process ensure that your order is handled securely, filled properly and delivered promptly.

All rights reserved, MendMeShop.com.

Corporate Headquarters

To reach us by mail:
60 Pine St.
Collingwood, Ontario
L9Y 2N7
Canada


Dear MendMeShop,

I still am amazed at how the inferno wrap helped! I don't remember if I told you this, but about 20 years ago I had orthoscopic surgery on my knee. It never got back to normal. Lost a lot of flexibility in that knee and suffered with pain mostly at night. Thought it was arthritis. It felt out of joint and I was painful to straighten it at night. And when I would get up out of bed or after sitting for awhile I would have to "ease" into position to be able to walk on it. Last fall, I injured my knee in the garden. It was very painful to bear weight on it. In fact I was scooting around the house in an office chair on wheels. The doctor said the 'popping' in my knee was due to out-of-place ligament from the orthoscopic surgery. I started using the inferno wrap and ice wrap alternatively and still can't believe how fast my knee heeled. I no longer use either. About a week ago I started doing water aerobics and it feels soooo good! I do have a lot of arthritis, and it's bone-on-bone. However the pain in straightening that knee is no longer there! All those years of pain seem more like a bad dream! It's wonderful to be able to get up from sitting and move freely! Now my goal is to strengthen my knee with exercise. Thank you so much for the wraps!

Rating: Five Star Rating

Margret Barnett

 

Inferno Wrap Knee for meniscus injury acl injury mcl injury or hyperextended knee

Cold Compression Knee Freezie Wrap for meniscus injury mcl injury and acl injury

Advanced Therapy for torn achilles, ruptured achilles, sprained ankle or other ankle injury

Ankle sprain treatment and pulled achilles treatment without surgery

Inferno Wrap Elbow for tennis elbow, epicondylitis, elbow strains and elbow sprain

Freezie Wrap Elbow for tennis elbow, epicondylitis, and elbow sprain to prevent surgery

An effective treatment

Relieve the pain of plantar fasciitis with a cold compress

This universal leg wrap can increase healing rate of a shin, calf, groin, thigh, or hamstring

Freezie Leg wrap for cold compression of the shin, calf, groin, thigh, or hamstring

Treasure trove on information about the meniscus written for laymen.

Top 5 Range of Motion Exercises for Meniscus.

Top 5 Beginner Knee Exercises for Knee Injury and Knee Surgery Recovery

Top 5 Intermediate Knee Exercises for Knee Injury and Knee Surgery Recovery

Top 5 Advanced Knee Exercises for Knee Injury and Knee Surgery Recovery

Top 5 Frozen Shoulder Exercises for Frozen Shoulder and Shoulder Impingement

Inferno Wrap Shoulder - an advanced treatment for shoulder injury and rotator cuff injury

Freezie Wrap Shoulder - efficient relief of swelling and pain from an active sprain, shoulder strain, whiplash, or tight upper back muscles

Blood Flow Stimulation Therapy with an Inferno Back wrap for the ultimate in sore back healing

Freeze Wrap Back - reduce back pain and swelling in sore, strained or overused muscles, especially in the lower back and trapezius muscles

Advanced relief from sprained wrist and carpal tunnel syndrome injuries

Freezie Wrap Wrist - efficient relief of swelling and pain from a wrist injury or carpal tunnel syndrome

Ceanix Professional Back Therapy Vest - efficient relief of swelling and pain from rotator, upper back or mid back injury

Contact one of our Mendmeshop Customer Service Advisors for any questions help with ordering and recommended treatment directions