Dear MendMeShop,

I also wanted to thank you so much for something you casually mentioned. In an email, you mentioned that I might want to look into a test to see if I had one leg shorter than the other because my knee pain was gone. Guess what- you were RIGHT! I went to an orthopaedic specialist who focuses on the foot and ankle. He was very casual and said I was healing fine. I insisted that he send me to someone who could make a brace of some sort. I can see that the same problem (posterior tibial tendonitis) was going to return if we did not get to the root of the problem. I insisted that he at least send me to a person. Fortunately, he sent me to a certified Orthodist. She found a slight discrepency in my right foot. (That's the one with the cast on it.) She is getting new orthodics for me- PLUS I asked about a brace that could keep my feet from over pronating. The Orthopaedic specialist said he could put me in an Arizona brace. I was molded for the brace yesterday. I truly appreciate your suggestion. No other doctor would have thought to check into it. I am now swimming and have no more pain in the right ankle. You have been a true blessing to me- in more ways than you will ever know. I know God had you pick up the phone when I called. Again- THANKS for your kindness and expert advice. Don't forget to send me a link so I can write a review. Now I am on my way to being healthy again.

Rating: Five Star Rating

A Williams

 

Dear MendMeShop,

I have owned the elbow Inferno Wrap for over a year now. I have had tennis elbow in both elbows for over 15 years. After any activity using either arm, both elbows ache...heavily. About 15 months ago, the tennis elbow got so bad in my left arm I had to finally go under the knife for torn tendons both in my elbow and my bicep. I could not even extend my arm while sleeping and the gym was a FAR fetched memory. The process from the first doctor’s appointment to the actual operating table took about 4 months. I was also told the recovery would be about 3 months and not fully recovered from the tears for a full year. I was informed that no matter what I did, I would always have this inflammation in my elbow and I needed something to give. Either my activity level, including the gym, would have to be cut down drastically, or I had to find a way to get the inflammation down. I am allergic to all anti-inflammatories and NSAIDS. This is where my researched turned up the Inferno Wrap. As you can imagine, I have tried all sorts of heating pads, cooling pads, ice therapy, and months of physical therapy. I believe I even found the Mend Me Shop and the Inferno Wrap while looking for something along the heating and cooling pad line. My immediate thought was why are these so expensive? What makes them so special? I have to say that initially, I took a chance because I had no other option for relief. The day the Inferno Wrap arrived, I knew I had something I had not had access to before. You can tell IMMEDIATELY tell after turning this on that is is working DEEP into the tissue. The wrap does get warm, but in NO WAY is this a heating pad. THIS IS THE ONLY THING THAT PROVIDED AND CONTINUES TO PROVIDE ME RELIEF. I have not dialed down my activity level. When my elbows ache, the Inferno Wrap goes on, and within one 20 minute treatment, the ache is gone. Believe me when I say I have been looking for this for 15 years steady. I have since recommended to EVERYONE I know the Inferno Wrap, and have purchased one for my back, which works just as well, as expected. This is a product that works. This is a product that is backed by good customer service. This is a product that is worth EVERY PENNY. Knowing what I know now, buying the Inferno Wrap was no chance, but a miracle and nothing less.

Rating: Five Star Rating

Matthew Cohen

 

MendMeShop Customer Service

MendMeShop.com is committed to helping people who suffer from soft tissue injuries (i.e. bursitis, tendinosis, arthritis, fibromyalgia and muscle atrophy). It is our promise to offer premium products and exceptional service so you have the tools and assistance necessary for faster pain management and more complete rehabilitation.

General Questions and Orders

Personal Treatment Advice

Shipping Information

MendMeShop 60 Day Return Policy

MendMeShop 1 Year Replacement Warranty

Suggestions and Testimonials

Company Information


General Questions and Orders

 
Call with any questions about bursitis.

Our friendly MendMeShop Advisors are available 7 days a week to answer questions about our products, your injury or condition, and to take your order.

Your health matters to us. We're here to help you select the most effective products for your condition and to assist you throughout your rehabilitation; that is our commitment to you at MendMeShop.com.


To reach us by mail:
MendMeShop
20 Sandford Fleming Road
Collingwood, Ontario
L9Y 4V7
Canada


Personal Treatment Advice

 
Call for your personal treatment plan.

Our knowledgeable MendMeShop® Product Specialists would be happy to create a personal treatment plan with you! This is a FREE service that is exclusively available to MendMeShop® customers. When your products arrive, please take some time to read through the instruction manuals to learn about your products and general treatment suggestions. For more information on how to use the products or to discuss your personal treatment, please do not hesitate to contact us.

Speak with a Product Specialist:
Toll free at 1-866-989-6431 within the Continental US.
International callers dial +1-705-445-3505

Send us an email:
service@MendMeShop.com


Shipping Information

 

At MendMeShop we want you to feel better as soon as possible. Therefore, orders placed on a business day before 2pm EST, are usually shipped out the very same day the order is placed. Orders placed after 2pm EST or on weekends will ship out the next business day.

Free shipping on orders over $200.

Free Shipping Policy

Orders over $200 USD will be shipped (Standard Shipping) free of charge within Continental North America. To receive your product sooner, Express Shipping is optional at reasonable rates.

When You Can Expect Your Shipment?

Orders are shipped by Ground Mail within North American and Air Mail for Overseas orders. Unfortunately, we are unable to guarantee shipping time.

Estimated Delivery Times within North America:

Standard Shipping delivers 6 - 10 business days from order date.
Express Shipping delivers 2 - 5 business days from order date.

Please Note: Express Shipping may require a signature upon delivery

Estimated Delivery Time Overseas:

Most European orders are delivered within 1-2 weeks. Delivery times to other countries will vary by destination. Please call or email for an estimated delivery date.


Return Policy and Return Instructions

 

All MendMeShop products come with an Iron-Clad 60 Day Money Back Guarantee on every purchase. If you are not satisfied with your purchase or your results after following the treatment protocol for 4-8 weeks, contact us for return instructions. For overseas orders, this guarantee is extended to 75 days.

MendMeShop 60 Money Back Satisfaction Guarantee.
  1. Call us before returning a product to receive complete return instructions.

    Toll Free Returns Line (Continental US)
    1-866-989-6431

    International Returns Line
    Canada +1-705-445-3505
  2. Pack the product securely in a box. Include a copy of the original receipt OR the purchasers name, phone number and original shipping address inside the box.
  3. Include all parts of the product in good condition to ensure you receive a full refund. A fee for any missing or damaged parts will be deducted from your refund.
  4. On the outside of the box, write Canadian Goods Returning to Seller for Refund.
  5. Send the parcel by regular mail from your post office. MendMeShop® recommends that you insure the parcel, but it is not required.

    IMPORTANT: ONLY USE the United States Postal Service if mailing from the USA. From overseas, use the regular postal service.

    Parcels delivered by a courier service will be refused (i.e. FedEx or UPS) and returned to you at your expense.
  6. On the customs declaration label you fill in at the post office, write Canadian goods returning to seller for refund in the "Description of Contents" section.
    Mail your parcel to:
    MendMeShop
    20 Sandford Fleming Road
    Collingwood, Ontario
    Canada
    L9Y 4V7
  7. A refund will be issued for the purchase amount of the product (shipping charges are not refundable) when we receive the parcel. We will notify you when the refund has been processed.
    Note: The 3 Part Payment Fee is non-refundable.

MendMeShop Warranty

 

All MendMeShop products come with an Automatic 1 Year Warranty against manufacturer defects from the date of purchase. If your product is defective please contact us for instructions on how to receive a replacement.

MendMeShop 1 Year Replacement Warranty.

Toll Free Warranty Line (Continental US)
1-866-237-9608

International Warranty Line
Canada +1-705-445-3505


  1. Pack the product securely in a box. Include a copy of the original receipt OR the purchasers name, phone number and original shipping address inside the box.
  2. Include all original manufacturer's parts so the product can be tested for quality control purposes. Any part that is missing may not be included with the new product under the assumption replacement was not necessary.
  3. On the outside of the box, write Returning for Warranty Replacement.
  4. Send the parcel by regular mail from your post office. MendMeShop® recommends that you insure the parcel, but it is not required.

    IMPORTANT: ONLY USE the United States Postal Service if mailing from the USA. From overseas, use the regular postal service. Parcels delivered by a courier service will be refused (i.e. FedEx or UPS) and returned to you at your expense.
  5. On the customs declaration label you fill in at the post office, write Returning for Warranty Replacement in the "Description of Contents" section.
    Mail your parcel to:
    MendMeShop
    20 Sandford Fleming Road
    Collingwood, Ontario
    Canada
    L9Y 4V7
  6. Record your Customs Declaration Number before sending the parcel and call us to have a replacement unit sent out. Please have your Customs Declaration Number ready when you call.

Suggestions and Testimonials

 
We appreicate your feedback at MendMeShop

We appreciate you taking the time to let us know about your MendMeShop experience. If you have any suggestions or would like to provide a testimonial, please contact us. We are always working to improve our products and service.

If you are not satisfied with your experience for any reason please let us know and we will be happy to assist you to the best of our abilities.

Call toll free (Continental US) 1-866-237-9608
International callers dial +1-705-444-5659


About Our Company

 

MendMeShop.com is dedicated to providing the highest quality therapeutic products with sound treatment advice throughout your rehabilitation. With the proper tools and continual support you will find relief from your pain, improve your range of motion, heal faster, and have stronger tissue that is resistant to re-injury.

We are committed to researching, developing, sourcing, and distributing only the most effective products to treat soft tissue injuries and chronic conditions. MendMeShop.com provides affordable therapeutic devices that are safe and easy to use in the comfort of your own home. The devices include therapeutic Blood Flow Stimulation Therapy devices, cold compression therapy wraps, and other accessories. We are continually improving our products and adding to our incredible line of therapy devices.

Our knowledgeable and friendly MendMeShop Advisors and Product Specialists are available throughout your entire treatment to answer your questions about our therapies and how to treat your soft tissue injury or condition (i.e. muscle strain, tendonitis, joint pain, bursitis, etc.).

MendMeShop.com is a division of MendMeShop®, both of which are trade names for IN.GENU Design Group Inc. located at 20 Sandford Fleming Road, Collingwood, Ontario, Canada L9Y 4V7.

MendMeShop.com products are only available online. Our secure shops and ordering process ensure that your order is handled securely, filled properly and delivered promptly.

All rights reserved, MendMeShop.com.


Dear MendMeShop,

I love the products and I can definitely tell they are making a big difference in my healing. I just wish I had known of your products even sooner. I was in a serious motorcycle accident back in July and broke 17 bones, had a collapsed lung, and had numerous twists and sprains along with a lot of swelling. I was in the intensive care unit for 7 days and then in the hospital for 7 more before I was able to go home. To make a long story short, since using your products my pain level has gone down immensely and the swelling is finally under control. I even take the Inferno wrist and back wrap to work and use it since I have a desk job that makes it possible. I am down to just walking with a cane now and will probably be able to get rid of that in about two weeks. I did twenty minutes on the stationary bike yesterday and walked for ½ mile on our treadmill. Within another couple months I hope to be back to jogging several miles every other day. The 4 Inferno Wraps and 2 Cold Cure products along with lots of prayers on my behalf have helped make the difference. Thanks again so much, and God Bless you guys for your products! Steve Brown P.S. Also, here is a little more about my status now. I just ran the Peachtree Road Race (a 10K event – 6.2 miles) in 9:07 per mile. That was back on July 4. I just ran a 5K (3.1 miles) in 8:22 per mile this last weekend. I truly believe the wraps helped me get that level of fitness back. Many people my age (55) don’t even ever get in that kind of shape, let alone a year after a major accident with all the complications that I had. I still use the Freezie Wraps after running when I can and I still regularly use the Inferno Wraps before many of my runs and exercise to warm things up.

Rating: Five Star Rating

Steve Brown

 

Inferno Wrap Knee for meniscus injury acl injury mcl injury or hyperextended knee

Cold Compression Knee Freezie Wrap for meniscus injury mcl injury and acl injury

Advanced Therapy for torn achilles, ruptured achilles, sprained ankle or other ankle injury

Ankle sprain treatment and pulled achilles treatment without surgery

Inferno Wrap Elbow for tennis elbow, epicondylitis, elbow strains and elbow sprain

Freezie Wrap Elbow for tennis elbow, epicondylitis, and elbow sprain to prevent surgery

An effective treatment

Relieve the pain of plantar fasciitis with a cold compress

This universal leg wrap can increase healing rate of a shin, calf, groin, thigh, or hamstring

Freezie Leg wrap for cold compression of the shin, calf, groin, thigh, or hamstring

Inferno Wrap Shoulder - an advanced treatment for shoulder injury and rotator cuff injury

Freezie Wrap Shoulder - efficient relief of swelling and pain from an active sprain, shoulder strain, whiplash, or tight upper back muscles

Blood Flow Stimulation Therapy with an Inferno Back wrap for the ultimate in sore back healing

Freeze Wrap Back - reduce back pain and swelling in sore, strained or overused muscles, especially in the lower back and trapezius muscles

Advanced relief from sprained wrist and carpal tunnel syndrome injuries

Freezie Wrap Wrist - efficient relief of swelling and pain from a wrist injury or carpal tunnel syndrome

Contact one of our Mendmeshop Customer Service Advisors for any questions help with ordering and recommended treatment directions