Dear MendMeShop, I developed a severe tennis elbow over 20 years ago (not caused by tennis), that never went away. When I say severe, I mean not being able to lift things, even handshakes were painful. I could no longer straighten my arm.
I have been an avid tennis player in my youth. Work got in the way, but now that I'm retired, I wanted to start playing again. As soon as I started to hit some balls, the pain came back. Desperately looking for a solution, I discovered that with the right stretching techniques, building strength and using the ultrasound, gel, infra-red heat pads and the ice-pack, there was a chance of recovery. I started using the exercises and ordered the equipment, albeit fearful of "one of those" expensive duds. But I had nothing to loose.
After several days of relentlessly following the program of warming-up, stretching, ultrasound, heatpad, and all the while playing tennis (against a wall initially), the pain went away, and I could start to build the strength in my arm again. I used Ibroprofen to help manage the pain and inflammation, and the heat pack as soon as the arm was warm to the touch.
After 4 weeks, I was able to play matches, and now, after about 6 weeks, my arm is back at 90%. You cannot imagine what this has meant to me. This treatment really works.
It gets even better. While starting to play more and more aggressively, I strained some muscles in my legs. The same treatment got me up and running much, much faster, if I wouldn't have used it. Needless to say, I can really recommend the products, but don't forget to warm-up first, then stretch. Stretch and strength building exercises can be found on the internet. Rating:  Paul Versteeg
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Product Safety Information
At MendMeShop we are committed to providing you with a safe and natural healing experience. Your safety is important to us and we take every step to ensure our therapeutic devices are manufactured with the highest quality materials and always meet or exceed compliance standards.
Our knowledgeable customer advisors will be able to educate you with the right information about your chronic pain or injury and ensure you purchase only the product(s) you need.
We are dedicated to healing you safely and always recommend that you discuss treatment options with your doctor before beginning any new therapy program.
Some restrictions, precautions and contraindications should be recognized before using any therapeutic device. Please refer to the MendMeShop product safety information below before using our products.
If you have any questions, contact our customer advisors at: 1-866-237-9608 or service@mendmeshop.com.
These cautionary notes are not intended to replace a health care professional's advice. Should any negative reaction occur, discontinue use and contact your health care professional.
MendMeShop Ultrasound Safety Information
Lavender Infusion Ultrasound Gel Safety Information
Inferno Wrap™ Safety Information
Freezie Wrap™ Safety Information
Hot & Cold Compression Wrap Safety Information
MendMeShop Splints Safety Information
MendMeShop Ultrasound Safety Information
To reduce the risk of injury, burns, electrical shock, and/or fire, this product must be used in accordance with the following instructions:
- Keep out of reach of children and do not use on anyone under the age of 16 without express approval from a physician.
- Never use without ultrasound conductive gel.
- Never leave unit plugged in while not in use, or unattended while in operation.
- Keep unit clean to prevent cross-infection.
- Do not use in combination with other electronic equipment.
- Do not use when under the influence of alcohol, drugs or mind altering medication or when suffering from extreme fatigue.
- Do not submerge the unit in water or other liquid. If unit gets wet, place it in a dry area to dry out for at least 24 hours before attempting to use again.
- Consult your doctor or therapist before using this ultrasound device.
Contraindications
MendMeShop highly recommends that you consult a physician before using this ultrasound device. Use of this device is not recommended:
- on patients with hemophilia, abnormal blood pressure, spina bifida, surgical laminectomies of the spine, malignancies, or infectious diseases
- over infected tissue or bone
- on areas that are not within a normal body temperature range (i.e. recently iced or heated areas)
- over open sores, lesions, or sunburned skin
- over implants of any sort including plastic, silicon, cement or metal (including metal mesh)
- over the skull area or face
- over areas suspected to be cancerous or pre-cancerous
- over mucous membranes (mouth, nose, rectum, anus, vagina)
- over numb areas of the skin
- on patients with electronic implants such as pacemakers
- over the midsection area of pregnant females (including lower back, abdomen, groin and lumbar area) or females suspected of being pregnant
- directly over organs including sex organs, thyroid (upper front of neck), liver, stomach, lungs, spleen, bowels, kidneys, heart
- for use anywhere above the neck (this includes over areas such as the eyes, ears and temple)
- over areas injected with medication or a steroid (i.e. cortisone) within the last 30 days
If you are unable to use ultrasound due to any of the contraindications listed above, using an Inferno Wrap™ for Blood Flow Stimulation Therapy™ can achieve similar treatment results.
Lavender Infusion Ultrasound Gel Safety Information
- Gel is intended for external use only. Do not ingest.
- Gel contains natural anti-inflammatory ingredients that may react to sensitive skin. If irritation occurs discontinue use and call our customer service department.
Inferno Wrap™ Safety Information
To reduce the risk of injury, burns, electrical shock, and/or fire, this product must be used in accordance with the following instructions:
- Take care to avoid dehydration from overuse when using your Inferno Wrap.
- Do not plug device in and leave unattended.
- Keep out of reach of children.
- Do not use the while sleeping or unconscious.
- Do not use on a child or infant.
- This wrap is not to be used on or by any invalid or a person with poor blood circulation unless carefully attended.
- Regularly check your skin under the wrap for redness or reaction.
- Do not immerse your Inferno Wrap™ in water or any other liquid when plugged in.
- Remove Energy Web™ before washing.
- Do not use pins or other metallic means to fasten this pad in place.
- Never pull your wrap by the power cord.
- Do not attempt to diagnose or self-treat any disease or condition without direct supervision or advice of a physician.
Contraindications
Use of this device is not recommended on patients who:
- are pregnant
- have hemophilia
- have adrenal suppression
Consult your physician before using this device if you have:
- malignancy (including skin lesions)
- circulatory diseases
- recent acute joint injury or surgery
- hot, swollen or excessively tender joint
- implanted silicone or silicone prostheses
- metal implants
Freezie Wrap™ Safety Information
- Do not keep the wrap on longer than 20 minutes as skin irritation may occur. If treating an area with limited skin, fat or muscle decrease time to 10 minutes.
- Do not use the wrap if you suffer from Raynaud's, diabetes, sensitivity to cold or any medical condition with reduced blood flow to the arms or legs.
- Wait 60 - 90 minutes after a cold therapy treatment before beginning an ultrasound or Blood Flow Stimulation Therapy™ treatment, thereby allowing the body to return to normal body temperature.
- Do not sleep with ice pack on.
- If abnormal pain, swelling or unusual reactions are experienced while using this product, remove and discontinue use and seek advice from your medical professional.
Hot & Cold Compression Safety Information
Cold Compression Wrap Application
- Do not keep the cold wrap on longer than 20 minutes as skin irritation may occur. If treating an area with limited skin, fat or muscle decrease time to 10 minutes.
- Do not use the wrap if you suffer from Raynaud's, diabetes, sensitivity to cold or any medical condition with reduced blood flow to the arms or legs.
- Wait 60 - 90 minutes after a cold therapy treatment before beginning an ultrasound or Blood Flow Stimulation Therapy™ treatment, thereby allowing the body to return to normal body temperature.
- Do not sleep with ice pack on.
- If abnormal pain, swelling or unusual reactions are experienced while using this product, remove and discontinue use and seek advice from your medical professional.
Hot Compression Wrap Application
- Overheating packs may cause expansion and reduce the effectiveness of the pack.
- After heating the pack, always check the temperature before placing it on the body.
- If abnormal pain, swelling or unusual reactions are experienced while using this product, remove and discontinue use and seek advice from your medical professional.
MendMeShop Night Splint Safety Information
- Do not over extend the fascia when adjusting the splint. Set angle carefully to allow for a comfortable stretch.
- Do not walk or attempt to place weight on the foot while using the Dorsal Night Splint.
- Do not walk or attempt to place weight on the foot while using the Night Splint with Tread without approval from your physician.
- Do not use outdoors, or on slippery or uneven surfaces.
Contraindications
Use of this device is not recommended on patients who have:
- plantar flexion contracture greater than 10 degrees
- uncontrollable, severe plantar flexion spasticity
Consult your medical professional before beginning any treatments.
| Dear MendMeShop, My son injured his knee last summer playing baseball, ended up being a very slight tear of his patella tendon. We sat him down from all sport activities until he recovered. After the Dr. follow up, physical therapy he was still experiencing discomfort(Scar tissue build up) at the injury. We spoke to a friend that had recently purchased the Platinum Knee Therapy Kit and was very pleased with the results.
Once we got ours, my son started to use it per the instructions and almost immediately noticed improvements in his knee. It has been about a month now and the scar tissue seems to be broken away. He will still use it as a preventive tool but is now experiencing “0” pain or discomfort in his knee where there was scar tissue build up. In fact my wife has started to use it for her knee and has seen & felt immediate improvement.
I would and will recommend your products and services to family & friends.
Thanks again for all your help. Rating:  Pat Davis


















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